Expanded Facility in Memphis to Enhance Customer Experience
SANTA CLARA, Calif.--(BUSINESS WIRE)--Jun. 4, 2018--
Agilent
Technologies Inc. (NYSE: A) today announced that it is expanding its
logistics operations to serve markets in the U.S., Mexico, Canada, and
Central America.
The Agilent Regional Logistics Center for the Americas (RLC-A) based in
Memphis, Tenn., will function as the company’s primary American
distribution center. A critical connection within its global supply
chain, Agilent will handle the distribution functions of the company
in-house and has added approximately 110 employees to its local team.
Managing logistics services, such as warehousing, inventory management,
order fulfillment, and distribution functions in-house will enable
Agilent to further improve its level of customer service while ensuring
business continuity through a more robust and flexible supply-chain
network.
“Through this insourcing initiative we will have greater control over
the quality of, and processes conducted, within the facility,” said
Henrik Ancher-Jensen, senior vice president, Agilent, and president,
Order Fulfillment and Supply Chain. “Through optimization of our
fulfillment processes, we aim to exceed our customers’ expectations, and
improve the overall Agilent customer experience.”
In the wake of recent natural disasters and severe weather events
throughout the Americas, Agilent has been proactive in taking steps to
ensure continuous service to its customers, with regional warehouses
around the world adding capabilities and scale to create a more flexible
and robust distribution network.
“The insourced warehouse will see new mobile warehouse monitoring
solutions that will enhance speed, quality, and productivity,” said Chow
Woai Sheng, vice president and general manager, Global Supply Chain. “At
the same time, capacity will be doubled to provide ample opportunity for
Agilent’s growing product portfolio and to better serve our customers
throughout North and Central America.”
About Agilent Technologies
Agilent Technologies Inc. (NYSE: A) is a global leader in life sciences,
diagnostics, and applied chemical markets. With more than 50 years of
insight and innovation, Agilent instruments, software, services,
solutions, and people provide trusted answers to customers' most
challenging questions. The company generated revenues of $4.47 billion
in fiscal 2017 and employs 14,200 people worldwide. Information about
Agilent is available at www.agilent.com.
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Source: Agilent Technologies Inc.
Agilent Technologies
Naomi Goumillout, +1-781-266-2819
naomi.goumillout@agilent.com